Front Desk Scheduler
Front Desk Scheduler – Advanced Heart and Vein Surgery Center
📍 805 E. 144th Ave, Suite 200, Thornton, CO 80023 🕒 Full-Time (40 hours/week)
Join a leading team in cardiovascular and outpatient surgical care!
Advanced Heart and Vein Surgery Center are seeking a highly organized, professional, and patient-focused Front Desk Scheduler to support our dynamic team. This position plays a critical role in ensuring smooth day-to-day operations and delivering exceptional patient experiences.
Key Responsibilities:
- Schedule surgical and procedural cases accurately and efficiently
- Coordinate closely with providers, patients, and internal departments
- Manage and obtain prior authorizations for all surgery center procedures
- Handle patient intake, appointment confirmation, and follow-up
- Deliver excellent customer service at the front desk and over the phone
- Support front office administrative functions with a focus on professionalism and detail
Required Qualifications:
- BLS certification (current and active)
- 1–2 years of experience scheduling in a surgery center setting
- 1–2 years of experience with prior authorizations for surgical procedures
- Excellent customer service skills, with verifiable professional references
- Strong attention to detail and ability to multitask in a fast-paced environment
- Team-oriented and dependable
Preferred Qualifications:
- Experience in cardiology and/or radiology scheduling
- Familiarity with medical charting systems, especially eClinicalWorks (ECW)
- Knowledge of HIPAA compliance and patient privacy regulations
- Exceptional phone etiquette and professional communication skills
- Experience with EMR systems and healthcare scheduling software
- Bilingual capabilities a plus
Schedule & Benefits:
- 40-hour work week
Monday–Thursday: 9-hour shifts
Friday: 4-hour shift - No weekends
- No on-call responsibilities
- Paid holidays
- PTO accrual
- Health benefits available after 90 days of employment
- Reports directly to the Director of Nursing / Administrator
How to Apply:
If you’re dedicated to delivering outstanding care and want to join a collaborative, patient-centered team, we’d love to hear from you!
📧 Please send your resume and professional references to:
Lisa Saunders, Director of Nursing / Administrator
📩 lsaunders@ahvsc.com